Health- IQ: Building a National Framework for Healthcare Quality Measurement

The Challenge

Greece lacks a unified, standardized system for measuring healthcare quality across its service providers. Variability in data collection practices, limited technical capacity in many facilities, and the absence of a centralized reporting framework make it difficult for policymakers to monitor performance or drive evidence-based improvement.

Our Approach

Working under the WHO Athens Quality of Care and Patient Safety Office, we support Work Packages 4 and 5 of the HEALTH-IQ project — piloting the quality measurement framework across 15 facilities, ensuring accurate data flow into the WHO's Q4All platform, and conducting mixed-methods needs assessments and patient experience surveys to inform evidence-based patient pathway mapping for 3 high-burden disease areas.